Welcome to Vigna Airport Cars. By booking and using our services, you agree to comply with the following Terms & Conditions. These terms are designed to ensure a safe, reliable, and professional experience for all passengers.
All bookings must be made with accurate journey details, including pickup location, destination, date, time, and passenger information. It is the passenger’s responsibility to ensure all provided details are correct at the time of booking.
Vigna Airport Cars reserves the right to refuse or cancel bookings where incorrect or incomplete information has been provided.
All fares are provided with clear and transparent pricing. Prices may vary depending on journey distance, waiting time, route changes, additional stops, or special travel requirements.
Payment methods accepted may include cash, card payments, or online payments where applicable.
Passengers are responsible for providing correct flight details when booking airport transfers. While we monitor flights where possible, delays caused by airlines, weather conditions, airport disruptions, or traffic circumstances beyond our control may affect pickup or drop-off times.
Reasonable waiting time may be included for airport pickups, after which additional waiting charges may apply.
Passengers are expected to behave respectfully during all journeys. Vigna Airport Cars reserves the right to refuse service if a passenger’s behaviour is unsafe, abusive, or causes damage to the vehicle.
Passengers are responsible for ensuring they travel with all personal belongings and luggage before leaving the vehicle.
Any damage caused to the vehicle by a passenger may result in additional charges for repair or cleaning costs where necessary.
Cancellation requests should be made as early as possible. Cancellation charges may apply depending on the timing of the cancellation and the nature of the booking.
Vigna Airport Cars is not liable for delays caused by traffic conditions, accidents, road closures, severe weather, airport disruptions, or any unforeseen circumstances outside our control. However, we will always aim to minimise delays and provide reliable service whenever possible.
Child seats may be available upon request depending on availability. Passengers are encouraged to request child seating requirements during booking.
Passenger information provided during booking is used solely for booking management, customer service, and operational purposes. We respect customer privacy and handle personal information responsibly.
Vigna Airport Cars reserves the right to update or amend these Terms & Conditions at any time without prior notice.
If you have any questions regarding these Terms & Conditions, please contact Vigna Airport Cars directly for further assistance.
